How Legal Tech platforms are changing the way we access legal help

Legal platforms are transforming how consumers access legal help by making the process faster, more convenient, and affordable.

Here’s how they achieve this:

Easy Access to Legal Information and Services

Legal platforms provide a wealth of information that consumers can access at any time. This includes FAQs, articles, and resources that help users understand common legal issues. By offering 24/7 online access, these platforms eliminate the need to schedule consultations or visit a lawyer in person, making it easier for consumers to obtain initial legal advice.
Simplified Search and Matching

Many legal platforms allow users to easily search for qualified lawyers based on their specific needs. Platforms like LawBid and Rocket Lawyer provide filtering tools that match consumers with lawyers by location, specialization, and budget, helping users find the right lawyer quickly and efficiently.
Cost Transparency and Affordability

Legal platforms often display transparent pricing for services upfront. This allows users to compare prices and choose legal help that fits their budget. Some platforms also offer subscription models or flat fees for basic legal tasks, like drafting wills or business contracts, making legal help more affordable than traditional hourly billing.
Document Automation and Self-Service Tools

Many legal platforms offer automated document generation tools that allow consumers to create legal documents, such as contracts, wills, and leases, without needing to hire a lawyer. Users answer a series of questions, and the platform generates a customized legal document, saving time and money. For example, platforms like LawDepot and LegalZoom offer DIY templates for personal and business legal documents.
Remote Consultations

Online platforms offer remote consultations through video calls, chat, or email. This makes it easy for consumers to get legal advice without traveling to a law office, accommodating people with busy schedules or those living in remote areas. For instance, Rocket Lawyer provides an “Ask a Lawyer” service, where consumers can get answers to legal questions from licensed attorneys.
Improved Convenience with AI and Automation

Some platforms use AI-powered chatbots and automation tools to guide users through legal processes. For example, DoNotPay uses AI to help users contest parking tickets, cancel subscriptions, or handle small claims court filings. This automation simplifies legal tasks, allowing consumers to navigate the legal system without professional help in many cases.
Legal Insurance and Subscriptions

Some platforms, like Rocket Lawyer and LegalShield, offer legal insurance or subscription models that provide ongoing access to legal services for a monthly fee. This offers consumers peace of mind and access to legal help when they need it without the worry of unexpected costs.

Conclusion:

Legal platforms democratize access to legal help by providing easy-to-use interfaces, transparent pricing, and on-demand services. With tools like automated document creation, remote consultations, and AI-powered legal assistance, consumers can now resolve legal issues more efficiently and at a lower cost compared to traditional methods.